The Power of Progress: Building Bridges in Leadership

Highlights from an impactful week filled with key lessons on inclusion, collaboration, and navigating complex conversations.

This past week has been a powerful reminder of the impact of collaboration, celebration, and constructive dialogue. From being a judge for and attending the WiHTL & Diversity in Retail Inclusion Awards to engaging in thought-provoking leadership discussions at Harvard Kennedy School, I've gathered valuable insights that I’m excited to share with you. These experiences underscored the victories, mindsets, and approaches essential for ongoing growth and meaningful change.

Key Lessons on Inclusion and Leadership:

1. The Power of Collective Progress

Bringing together diverse voices strengthens collaboration.

The WiHTL & Diversity in Retail Inclusion Awards showcased how shared commitment to inclusivity can drive industry-wide change and set new standards for what’s possible.

2. Celebrating Milestones and Leaders

Recognizing and amplifying inclusive efforts is vital.

Honouring those who push the boundaries of what inclusion looks like reminds us all of the importance of celebrating achievements that inspire and drive continued progress.

3. Constructive Dialogue is Essential

Navigate differences with empathy and understanding.

A standout session on the Art and Science of Constructive Disagreement at Harvard emphasized that building stronger communities and workplaces depends on fostering open, thoughtful conversations.

There hasn’t been a time when this has been needed more than now - check out this webinar by Julia Monson for a step-by-step guide.

And assess your levels of receptiveness with this tool

4. Fairness in Workplaces Matters

Equity is not just a goal but a continuous pursuit.

Insights from the “Make Work Fair” workshop reinforced that creating fair work environments requires consistent focus, adaptation, and dedication.

5. Leadership with Empathy

Grace and resilience define great leadership.

Jacinda Ardern’s reflections were a powerful reminder that true leadership isn’t just about decisions but how those decisions are made—with genuine care and compassion, even during challenging times.

6. Global Perspectives Enhance Understanding

Widen your view to learn from the world.

Discussions led by Prince Turki Al Faisal provided a broader context on global issues, showcasing the importance of understanding complex international perspectives and their influence on leadership.

7. Recognizing the Journey

Small steps lead to significant impact.

Seeing the success and expansion of the reverse mentoring program I launched at The Gym Group highlighted that even initial efforts can spark widespread, lasting change.

8. Lifelong Learning Fuels Growth

Continuous learning is crucial.

Engaging with brilliant minds at Harvard Kennedy School was a testament to how ongoing education and new insights are foundational to tackling real-world challenges.

We had a really interesting session with Dan Levy, who gave us a taste of how to use Generative AI in a classroom setting to stimulate discussion and increase the speed of learning.

Photo of Jacinda Ardern & Patrice Gordon at the Women’s Leadership Board, Harvard Kennedy School

And finally, I was invited to join the launch session for the Women & Power Group at The Kennedy School - it was a honour to be asked to share my experiences with the group.

You never know how one conversation can lead to a monumental shift in your life.

My challenge for you this week is to think about the changes that you would like to see in the world.

What one action can you take this week to contribute to making the world a better place?

Have a wonderful week: let’s make it count!

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